Please contact us with an order # we will do our very best to correct the issue.Thank You Patriots!
We will replace any product that has a defect in workmanship.We are not responsible for design,color,or size changes made by manufacturers,or military changes on pins or patches. Lost orders may be replaced without USPS returning the lost article upon approval of management.Backorder notices are sent if order has not been fulfilled after more than 2 weeks.We are not responsible for delays due to inclement weather. Thank you
Open 9am-4pm pacific time Monday-Friday.
Cancelations are permitted only within 24 hours of purchase If approved by management.Ball caps and Lanyards ship in 7-14 business days on average.
Electronic items and custom orders are not returnable.
Orders are processed 1st come 1st serve. You will receive an email upon shipment. Overnight and 2nd day shipping may be available in some instances for an additional fee, contact management by email and provide a phone # you can be reached at.Your purchases Benefit the (DISABLED VETERANS OF AMERICA) Thank you.You will receive an email upon shipment. Thank you.